I am proud to have earned the trust and appreciation of clients, colleagues, and staff. Here’s what they have to say about their experience partnering with me over the years:
IN THEIR WORDS (selected excerpts)
During her tenure at Loden Vision Centers, Ms. StClair demonstrated a strong command of clinic operations and was instrumental in driving meaningful improvements. Connie has a deep understanding of clinical workflow and operational efficiency. She collaborates effectively with physicians and consistently demonstrates sound judgment in managing day-to-day challenges of a busy ophthalmology practice.
James Loden, MD, President & Founder – Loden Vision Center
Connie knows how to make sense of practice chaos by looking at the data. From there she sets up tracking metrics and takes decisive action to drive results. As a vendor, she always held us accountable for hitting the goals of the organization.
Steve Gottfredson, VP Sales & Marketing -Brevium
I personally appreciated Connie spending time with me as I asked question after question to ensure I understood the unique characteristics of ophthalmology. Connie was often the one that would identify issues that no one else was paying attention to and collaborate with a diverse group of teams as we sought resolutions.
Amir Zahirovic, CPA, CFA, VP, Financial Operations – Covenant Physician Partners (full review on LinkedIn)
Over nearly four years, we enjoyed an extremely collaborative relationship, navigating the day-to-day challenges of a high-volume clinic and surgery center. Connie consistently developed highly effective workflows and solutions. She then partnered with our management team to ensure that every solution was accompanied by a well-defined plan complete with actionable steps, team communication, and celebrations of successes. Her dedicated coaching significantly contributed to the growth and development of our ASC and Practice managers, reinforcing her invaluable impact on our practice.
Christopher Majka, MD – Texas Eye Care Network/ Texas Precision Surgery Center
Connie has the uncanny ability to quickly and accurately assess a large and complex ophthalmology practice. She will identify areas of weakness and immediately set about a path to correct. She does this in a direct and professional manner. She well knows how a good practice runs and what it can accomplish.Integrity beyond approach.
Benjamin Gilbert, MD – Partner Chico Eye Center
Chico Eye Center | Eye Center Chico
Connie always exhibited a remarkable depth of expertise in ophthalmology operations, showcasing an impressive ability to streamline processes, optimize resources. Her meticulous attention to detail and strategic approach significantly contributed to the efficiency and effectiveness of our operations.
Tami Dolan, COT, Clinical Application Specialist – Alcon Surgical (full review on LinkedIn)
Connie’s experience, background and continuous education in ophthalmic administration have served as the template for the atypical growth and profitability her practices have enjoyed thanks to her leadership and guidance.
Mike Malley, President – Centre for Refractive Marketing
Excerpt — Connie forms alliances with the providers and administrators she serves, which allows her to form a trusting bond. This collaborative approach allows for open and transparent communication that gets to the heart of a subject, allowing for discovery, problem-solving, resolution, and execution in the most efficient manner. Extensive knowledge of operations mixed with considerable calmness and clarity of thought. There is no better ally for your practice.
Phil Jackson, Practice Administrator – Pepose Vision Institute (full review on LinkedIn)
Connie took the time to understand our operations and invested time in understanding the nuances of our practice. This understanding proved indispensable when a new leadership team stepped in. She mentored and coached our management team, providing hands-on support through day-to-day challenges, as well as the implementation of significant change projects such as transitioning to new Practice Management and EMR systems. Without a doubt, Connie will be a valuable asset to any organization fortunate enough to collaborate with her.
Michael Pankratz, MD
Connie StClair | Operations Readiness 