Category: Strategy
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the heartbeat of your practice
I’m honored to share my latest article, “Scheduling for Success: How Patient Templates Power Profitability,” featured in the October 2025 issue of Ophthalmology Management. The piece explores how intentional scheduling design drives efficiency, improves patient flow, and strengthens a practice’s financial foundation. You can read the full article here: https://ophthalmologymanagement.com/issues/2025/october/scheduling-for-success/
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Driving Profit: Execution for the Win!
If you aim at nothing, you will hit it every time. Zig Ziglar Picture this. You’ve put together a promising growth plan, and the execution falls short. Disappointing volume numbers. Revenue that didn’t materialize. Schedules that aren’t filling despite successfully recruiting a new physician. The outcome is far from what…
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A WORD OF ADVICE – DECIDE!
Most strategic plans don’t fail because of bad ideas. They fail because of decisions that were never made. Not dramatic decisions. Ordinary ones. Who owns this? How will we know if it’s working? What do we do when the numbers don’t match the plan? These are the decisions that quietly…
Connie StClair | Operations Readiness 